Terms of Service

1. Acceptance of Terms

By creating an account, accessing, or using any part of the AgenCross service, you:

• Acknowledge that you have read and understood these Terms
• Agree to be legally bound by these Terms and our Privacy Policy
• Represent that you have the legal authority to enter into this agreement
• Confirm you are at least 13 years old (or the minimum age in your jurisdiction)

If you do not agree to these Terms, you may not access or use AgenCross.

2. Description of Service

2.1 AgenCross Platform

AgenCross is an AI-powered crossword learning platform that provides:

• AI-Generated Crosswords: Intelligent crossword puzzle generation based on topics, difficulty levels, and learning objectives
• Personalized Puzzles: Customized crossword experiences tailored to individual learning goals and interests
• Adaptive Difficulty: Dynamic difficulty adjustment based on user performance and progress
• Gamified Learning: Educational crosswords that make learning engaging through word puzzles
• Multiple Languages: Support for crossword generation in various languages
• Educational Content: Topic-specific crosswords for academic subjects and skill development

2.2 Service Features

Our crossword generation service includes:

• Topic-Based Generation: Create crosswords for any subject or theme you specify
• Difficulty Customization: Choose from low, medium, or high difficulty levels
• Clue Style Options: Standard, cryptic, or mixed clue styles
• Multi-Language Support: Generate crosswords in multiple languages
• Optional User Accounts: Save and track your generated crosswords
• Instant Generation: Real-time AI-powered crossword creation

2.3 Service Availability

We strive to provide reliable crossword generation service but cannot guarantee 100% uptime. The service may be temporarily unavailable due to:

• Scheduled maintenance and updates
• AI service provider availability
• Technical issues or server maintenance
• High demand or rate limiting

3. User Accounts and Registration

3.1 Optional Account Creation

While not required for basic crossword generation, creating an account provides additional benefits:

• Crossword History: Save and access your generated crosswords
• Preference Settings: Save default difficulty and language preferences
• Progress Tracking: Monitor your crossword generation activity
• Enhanced Features: Access to advanced customization options

3.2 Account Requirements

If you choose to create an account:

• You must provide accurate and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account
• Each person may maintain only one account
• You must be at least 13 years old to create an account

3.3 Account Responsibilities

• You are fully responsible for all activities that occur under your account
• You must keep your account information up to date
• You may not share your account with others or allow others to use your account
• You must comply with all applicable laws when using your account

3.4 Account Termination

You may delete your account at any time through your account settings. We may suspend or terminate accounts that violate these Terms, engage in abusive behavior, or for other legitimate reasons.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use AgenCross for:

• Educational Purposes: Generate crosswords for learning and teaching
• Personal Use: Create crosswords for personal entertainment and skill development
• Academic Applications: Use generated crosswords in educational settings
• Content Creation: Generate crosswords for blogs, newsletters, or educational materials
• Language Learning: Create crosswords in different languages for language practice

4.2 Prohibited Uses

You may NOT use AgenCross to:

• Inappropriate Content: Generate crosswords with offensive, discriminatory, or harmful content
• Copyright Violation: Create crosswords using copyrighted material without permission
• Commercial Misuse: Resell or redistribute generated crosswords commercially without permission
• System Abuse: Attempt to overload, hack, or disrupt our crossword generation services
• Automated Abuse: Use bots or automated systems to generate excessive crosswords
• Misleading Content: Generate crosswords with false or misleading educational information
• Spam Generation: Create large volumes of crosswords for spam or malicious purposes
• Adult Content: Generate crosswords with sexually explicit or adult-oriented content
• Hate Speech: Create crosswords promoting hate speech, violence, or discrimination

4.3 Topic Guidelines

When requesting crossword topics, ensure they are:

• Educational or entertaining in nature
• Appropriate for all ages (unless specifically marked otherwise)
• Factually accurate to the best of your knowledge
• Respectful of different cultures, religions, and communities
• Compliant with applicable content regulations

4.3 Content Moderation

We reserve the right to review, moderate, and remove content that violates these Terms or our community guidelines.

5. User Content and Intellectual Property

5.1 Your Crossword Topics

Regarding the topics and themes you submit for crossword generation:

• You retain ownership of the original topics and ideas you submit
• By using our service, you grant us permission to process your topics for crossword generation
• You represent that your topic requests don't infringe others' intellectual property
• You are responsible for ensuring your topic requests are appropriate and legal

5.2 Generated Crosswords

For crosswords generated by our AI service:

• User Rights: You have rights to use and distribute crosswords you generate
• Educational Use: Generated crosswords may be used for educational and personal purposes
• Commercial Use: Commercial use may require additional licensing (contact us for details)
• Attribution: While not required, attribution to AgenCross is appreciated
• No Warranty: We don't guarantee the accuracy or uniqueness of generated crosswords

5.3 AgenCross Platform Rights

• AgenCross platform, algorithms, and software are protected by intellectual property laws
• You may not copy, modify, distribute, or reverse engineer our crossword generation system
• Our trademarks, logos, and brand elements may not be used without permission
• These Terms grant you a limited, non-exclusive license to use our crossword service
• We reserve all rights not expressly granted to you

5.4 Third-Party Content

Our crossword generation may reference publicly available information:

• We strive to use only factual, non-copyrighted information in crossword clues
• Users are responsible for verifying the accuracy of generated content
• If you believe generated content infringes your rights, please contact us immediately

6. AI Services and Crossword Generation

6.1 AI Technology Disclosure

Our crossword generation uses advanced AI technology:

• Third-party AI: We use Third-party's AI for generating crossword clues and words
• Processing: Your topic requests are processed by AI to create relevant crossword content
• Generation Algorithm: Grid layouts are created using our proprietary algorithms
• Quality Control: Generated content undergoes automated quality checks

6.2 AI Limitations and Disclaimers

Please understand the following limitations of our AI crossword generation:

• Accuracy: Generated crossword clues and answers may contain errors or inaccuracies
• Factual Content: AI-generated content should be verified before use in educational settings
• Cultural Sensitivity: AI may not always understand cultural nuances or sensitivities
• Language Limitations: Quality may vary across different languages
• Topic Constraints: Some highly specialized topics may result in lower quality crosswords

6.3 Educational Use Guidelines

When using generated crosswords for educational purposes:

• Verification: Review generated content for accuracy before classroom use
• Age Appropriateness: Ensure content is suitable for your intended audience
• Learning Objectives: Verify that generated crosswords align with your learning goals
• Supplementary Tool: Use crosswords as a supplement to, not replacement for, primary educational materials

6.4 Content Processing

Regarding how we process your crossword generation requests:

• Your topic requests are processed by AI to generate relevant crossword content
• Processing is automated and occurs in real-time
• We implement privacy-preserving techniques in our AI processing
• Aggregated usage data helps improve our crossword generation quality
• Individual topic requests are not used to train external AI models without consent

7. Privacy and Data Protection

7.1 Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information.

7.2 Data Security

• We implement industry-standard security measures to protect your data
• You should also take precautions to protect your account and personal information
• Report any security concerns or data breaches to us immediately
• We cannot guarantee absolute security but continuously work to improve protection

7.3 Data Retention

• We retain your data as outlined in our Privacy Policy
• You can request data deletion in accordance with applicable laws
• Some data may be retained for legal, security, or operational purposes
• Account deletion will remove your personal data according to our retention policy

8. Service Usage and Limitations

8.1 Free Service Provision

AgenCross currently provides crossword generation services at no cost:

• Free Access: Basic crossword generation is available without payment
• Rate Limits: To ensure fair usage, we may implement rate limiting
• Service Changes: We reserve the right to modify service terms or introduce paid tiers
• Quality Assurance: We strive to maintain service quality but cannot guarantee specific performance levels

8.2 Usage Limitations

To maintain service quality for all users:

• Generation Limits: Daily or hourly crossword generation limits may apply
• Complexity Constraints: Extremely complex topics may have reduced generation quality
• Language Support: Not all languages may be equally supported
• Content Filtering: Inappropriate topic requests may be automatically blocked

8.3 Future Paid Services

Should we introduce paid features in the future:

• Existing users will receive advance notice of any pricing changes
• Basic crossword generation may remain available in a free tier
• Premium features might include advanced customization, higher generation limits, or priority processing
• Any paid subscriptions will be clearly outlined with transparent pricing

8.2 Payment and Billing

• Subscription fees are billed in advance on a recurring basis
• All fees are non-refundable except as required by law
• You authorize us to charge your payment method for applicable fees
• You must keep your payment information current and valid

8.3 Cancellation and Refunds

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• No refunds are provided for partial billing periods
• We may offer promotional refunds at our discretion

9. Limitation of Liability and Disclaimers

9.1 Service Disclaimers

AgenCross is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including:

• Warranties of merchantability and fitness for a particular purpose
• Warranties regarding accuracy, reliability, or completeness of content
• Warranties of uninterrupted or error-free service
• Warranties regarding security or privacy protection

9.2 Limitation of Liability

To the maximum extent permitted by law:

• Our total liability is limited to the amount you paid for the service in the past 12 months
• We are not liable for indirect, incidental, special, or consequential damages
• We are not responsible for third-party content or services
• Users assume responsibility for their use of AI-generated content

9.3 Educational Use Disclaimer

• AgenCross is a learning tool and supplement, not a replacement for formal education
• We do not guarantee academic success or specific learning outcomes
• Users are responsible for compliance with their institution's policies
• AI-generated content should be verified and used responsibly

10. Indemnification

You agree to indemnify and hold harmless AgenCross and its affiliates from any claims, damages, or expenses arising from:

• Your violation of these Terms or applicable laws
• Your use of the platform or AI services
• Content you upload or share on the platform
• Your infringement of others' intellectual property rights
• Any harm caused by your account or actions

11. Termination

11.1 Termination by You

• You may terminate your account at any time by following our account deletion process
• Upon termination, your access to the platform will cease
• Some data may be retained as outlined in our Privacy Policy
• Outstanding payment obligations survive termination

11.2 Termination by AgenCross

We may suspend or terminate your account if:

• You violate these Terms or our policies
• Your account remains inactive for an extended period
• We suspect fraudulent or unauthorized activity
• Required by law or legal process
• We discontinue the service (with reasonable notice)

11.3 Effect of Termination

• All licenses granted to you terminate immediately
• You must stop using the platform and delete any downloaded content
• Provisions that should survive termination remain in effect
• We may retain some data as permitted by our Privacy Policy

12. Changes to Terms

12.1 Modifications

• We may update these Terms periodically to reflect changes in our service or legal requirements
• Significant changes will be communicated via email or platform notification
• The "Last updated" date at the top reflects when changes were made
• Continued use after changes constitutes acceptance of new Terms

12.2 Notification of Changes

• We will provide at least 30 days' notice for material changes
• Minor updates may be made with shorter notice
• You may terminate your account if you don't agree to changes
• Changes take effect on the specified effective date

13. Dispute Resolution

13.1 Informal Resolution

Before pursuing formal dispute resolution, please contact us to resolve the issue informally. Many disputes can be resolved through direct communication.

13.2 Binding Arbitration

• Disputes will be resolved through binding arbitration rather than court proceedings
• Arbitration will be conducted by a recognized arbitration organization
• You waive the right to participate in class action lawsuits
• Small claims court disputes are excluded from arbitration requirements

13.3 Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and AgenCross.

14.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force.

14.3 Assignment

You may not assign your rights under these Terms. We may assign our rights and obligations with notice.

14.4 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

15. Contact Information

For questions about these Terms of Service, please contact us:

We will respond to legal inquiries within 5-10 business days.