Privacy Policy

1. Information We Collect

1.1 Account Information (Optional)

When you create an optional account with AgenCross, we may collect:

• Basic Account Details: Username, email address, and encrypted password
• User Preferences: Preferred difficulty levels, clue styles (standard, cryptic, mixed), and languages
• Generated Content History: Records of crosswords you've generated, including topics and completion status

1.2 Crossword Generation Data

When you use our crossword generation service, we collect:

• Topic Information: The subjects and topics you request for crossword generation
• Generation Parameters: Difficulty settings, clue styles, and language preferences
• Generated Crosswords: The AI-generated crosswords, including clues, answers, and grid layouts
• Usage Patterns: How you interact with generated crosswords (time spent, completion rates)

1.3 Technical Information

We automatically collect certain technical information:

• Device Information: Browser type, operating system, and device capabilities
• Usage Analytics: API endpoint usage, crossword generation frequency, and feature utilization
• Performance Data: Response times, error logs, and service reliability metrics
• IP Address: For security, rate limiting, and geographic insights (anonymized)

1.4 AI Training Data

To improve our AI crossword generation capabilities:

• Generation Feedback: Quality assessments and user satisfaction with generated crosswords
• Topic Analysis: Patterns in requested topics to improve content relevance
• Language Usage: Effectiveness of multilingual crossword generation

2. How We Use Your Information

2.1 Core Service Delivery

We use your information to provide AgenCross crossword services:

• Crossword Generation: Process your topic requests using AI to create personalized crossword puzzles
• Content Optimization: Adapt difficulty levels and clue styles to your preferences
• Progress Tracking: Save your generated crosswords and track learning progress (with account)
• Multi-language Support: Generate crosswords in your preferred language

2.2 Service Improvement

We analyze usage data to enhance the platform:

• AI Enhancement: Improve crossword generation quality using AI feedback loops
• Algorithm Optimization: Refine grid layout algorithms for better puzzle quality
• Feature Development: Develop new crossword styles and educational features
• Performance Monitoring: Ensure reliable and fast crossword generation

2.3 Security and Compliance

• Fraud Prevention: Detect and prevent abuse of our crossword generation services
• Rate Limiting: Manage API usage to ensure fair access for all users
• Legal Compliance: Meet regulatory requirements for AI-generated content platforms

3. How We Use Your Information

3.1 Core Platform Services

• Provide personalized AI-powered learning experiences
• Generate crosswords, flashcards, and practice questions
• Track learning progress and provide analytics
• Enable collaborative gaming/learning features
• Facilitate communication between users

3.2 Platform Improvement

• Analyze usage patterns to improve our AI algorithms
• Enhance user experience and platform functionality
• Develop new features and gaming/learning tools
• Conduct research and analytics for educational insights

3.3 Communication and Support

• Send important platform updates and notifications
• Provide user support and technical assistance
• Respond to inquiries and feedback

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

AgenCross does not sell, rent, or trade your personal information to third parties for commercial purposes.

4.2 Limited Sharing for Service Operation

We may share your information only in the following circumstances:

• AI Service Providers: For crossword generation, with data processed according to their privacy policies
• Cloud Infrastructure: Cloud Platform for hosting and database services, with strict data protection agreements
• Analytics Services: Anonymized usage data for platform performance and improvement
• Legal Requirements: When required by law, court order, or government regulation
• Safety and Security: To protect the rights, property, or safety of AgenCross, our users, or the public

4.3 Crossword Content Sharing

Generated crosswords may be:

• Publicly Available: Crosswords generated without user accounts may be made publicly available for educational purposes
• Educational Use: Anonymous crossword data used to improve AI generation algorithms
• User Control: Account holders can control privacy settings for their generated content

5. Data Retention and Storage

5.1 Retention Periods

We retain your information for different periods based on data type:

• Account Information: Until you delete your account or request data deletion
• Generated Crosswords: Indefinitely for service improvement, unless deletion is requested
• Usage Analytics: Aggregated and anonymized data retained for 2 years
• Technical Logs: Server and error logs retained for 90 days for security and troubleshooting

5.2 Data Security

We implement industry-standard security measures:

• Encryption: All data transmitted using HTTPS and data at rest encryption
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Incident Response: Procedures for detecting and responding to data breaches

5.3 AI Data Processing Security

Crossword generation and AI processing security:

• Data Minimization: Only necessary topic and preference data sent to AI services
• Processing Transparency: Clear disclosure of how topic data is used for crossword generation
• AI Provider Compliance: AI processing follows third-party's privacy and security standards
• Content Filtering: Automated screening to ensure appropriate crossword content

6. Your Privacy Rights

6.1 Access and Control

You have the following rights regarding your personal information:

• Access: Request access to your personal information and generated crosswords
• Correction: Update or correct inaccurate account information
• Deletion: Request deletion of your account and associated crosswords
• Portability: Export your generated crosswords and account data
• Restriction: Limit how we process your crossword generation data

6.2 Crossword Content Rights

Regarding crosswords you generate:

• Ownership: You retain rights to crosswords generated with your account
• Privacy Controls: Set visibility preferences for your generated crosswords
• Download Rights: Export crosswords in various formats (PDF, JSON, etc.)
• Deletion Control: Delete specific crosswords from your account

6.3 Account Management

Account holders can:

• Dashboard Access: Manage privacy settings through your AgenCross account
• Generation History: View, download, or delete your crossword history
• Preference Controls: Adjust default difficulty, language, and clue style settings
• Data Export: Request complete data export in machine-readable format

7. Cookies and Tracking

7.1 Types of Cookies

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Deliver relevant content and advertisements

7.2 Cookie Management

You can control cookie settings through your browser preferences or our cookie management tool.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and resolve disputes
• Improve our AI algorithms and platform features
• Maintain security and prevent fraud

When you delete your account, we will remove your personal information within 30 days, except where retention is required by law.

9. International Data Transfers

AgenCross operates globally and may transfer your information to countries with different data protection laws. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by regulatory bodies
• Certification under recognized privacy frameworks

10. Children's Privacy

AgenCross is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

For users aged 13-18, we recommend parental guidance and may require parental consent in certain jurisdictions.

11. Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

• Notify you via email or platform notifications
• Update the "Last updated" date at the top of this policy
• Provide a summary of key changes
• Obtain your consent for material changes where required

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your privacy-related inquiries within 30 days.